If for any reason a product is faulty then you must return it to us and report within 30 days, where you as the customer must pay for the Postage and if the product is faulty then a replacement Product will be sent out or if you want a refund then this will be given to the full amount. All inkjet printers All printer and consumable manufacturer's names and logos listed in this website are the registered trademarks of their respective owners and used for descriptive purposes only. What is the specification of the paper? weight..........220gsm size...............